Transforming Mobility with Human-Centered Data
Courtney Ehrlichman is radically transforming the way people and goods move around cities. As founder and CEO of The Ehrlichman Group, she serves as strategic advisor to industry stakeholders, local …
Engaging the Modern Energy Customer at Every Touchpoint
Why should energy providers treat customers as unique individuals who change over time? So that those people stay customers, for life. Last week we cruised through history to find out …
From “Rate Payer” to “Customer”: A Timeline of the Energy Industry’s Mindset Shift
The move in the energy industry away from regarding people as “ratepayers” and toward calling them “customers” has been underway for several years. It marks a meaningful perspective shift in …
What Should EV Infrastructure Look Like? Ask A City Planner. (Part 1 of 2)
Rebecca Kiernan, Principal Resilience Planner for the City of Pittsburgh, explains how her office is making electric vehicle infrastructure more sustainable, equitable and accessible for all Pittsburghers, even if reaching …
What Should EV Infrastructure Look Like? Ask A City Planner. (Part 2 of 2)
Rebecca Kiernan, Principal Resilience Planner for the City of Pittsburgh, explains how her office is making electric vehicle infrastructure more sustainable, equitable and accessible for all Pittsburghers, even if reaching …
Ever Miss a Utility Bill Payment? Yeah…So Have We.
Utility companies now have the capacity to prevent customer billing defaults before they ever happen. Find out how data analytics make it possible.
BlastPoint to Join Plug and Play’s Energy & Sustainability Group
BlastPoint proudly announces it has been chosen by Plug and Play to become a part of its distinguished Energy & Sustainability Group.
EV Charging Deserts: Where They Are & Why They Might Exist
Electric vehicle charging stations aren’t reaching every community. Find out where EV charging deserts are located and why they might exist.
How Public Utilities Can Diversify Communication Methods to Optimize Customer Engagement
The BlastPoint team has finally recovered from a whirlwind—and we mean that in the best possible sense—trip to Phoenix for the CSWeek Conference in April. If you’re not familiar with …
Utility Companies Cut Customer Billing Defaults Using AI
Nearly a third of Americans struggle to pay their monthly utility bills, according to a 2018 report by the American Energy Information Administration (EIA). One in five households skip …
