Pennsylvania’s Public Utility Commission (PPUC) voted on September 17th to, once again, keep the state’s utility shut-off moratorium in place. This may seem like a win for financially struggling residents …
A 20% CAP sign up rate! A 47% payment-in-full response! Two new case studies available for download demonstrate how powerful a single outreach campaign can be – when you know …
A newfound sense of urgency is bearing down on utility companies as they look to the future. They want to conduct targeted, meaningful customer engagement, efficiently and within the confines …
BlastPoint CEO & Co-Founder Alison Alvarez has spent a lot of time analyzing billpay data in order to support our utility partners during the current pandemic. Based on her findings, …
BlastPoint stands in solidarity with our friends, colleagues, partners & neighbors in condemning racism and police violence against People of Color.
Risk factors for contracting COVID-19, or losing income because of it, indicate an overlap with risk factors that make a person more likely than others to default on a utility …
A savvy way of thinking about business practices gained traction in the software-as-a-service (SaaS) industry a few years back. It’s customer centric. It’s strategic. And it requires all functions of …
(Image credit: MercuryNews.com) The epic Star Wars series is chock full of life lessons. Good versus evil, the struggle to claim one’s true power, nature versus technology. But what can …
This is Part 2 of our two-part series on “Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy,” a 2016 release by author Cathy O’Neil and one …
When Cathy O’Neil’s book, “Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy,” lit up BlastPoint’s radar a few months ago, we decided to make it the …
