What do startup franchisors, utility marketers, and nonprofit directors all have in common? They each possess long-acquired, specialized expertise to make their organizations run like well-oiled machines, and many of them happen to be BlastPoint customers. But that’s where their similarities often end.
These are, of course, unique individuals with vastly different backgrounds and life experiences, and we believe they deserve personalized, relevant service when they join our diverse BlastPoint community.
We recognize that for anyone who’s just stepping into the data zone—regardless of their wealth of knowledge in any given arena—navigating an algorithm-based software can feel altogether foreign and wholly intimidating.
That’s why we try to make our product as user-friendly as possible. Still, we’ve always believed that our customers should have the help of a knowledgeable guide. One who offers customized answers to specific challenges. Our customers deserve to use an open, two-way communication channel for as long as they need it. And they should have the direct contact info of a trustworthy shepherd who will help them along their data journey.
We want our customers to achieve success as they learn to synergize never-before-accessible insights. We want them to use our predictive analytics to grow and prosper like wildfire. And, plus? We want to stay connected to them for the long haul. Relationships matter a whole lot to us.
Of course, it takes a very special kind of person who can perform the job of customer shepherd—especially to perform it with kindness, patience, effectiveness, clarity, and foresight. Fortunately, we have found such a multi-talented guide to assume that critical role.
Please join us in welcoming Kelsey Hall to the BlastPoint family as our new Customer Success Manager.
Kelsey hails from a career spent improving organizational processes and managing projects for large and small companies. Big-picture minded with a strategic vision, she has built cross-functional teams and proven her technological savvy as well as her business acumen in the agricultural, travel, finance, and pharmaceutical industries.
With experience performing operations oversight, digital innovation, relationship-building, and accounting, she brings a unique, fresh perspective that we know will be a boon for the BlastPoint team and for all of our customers.
We are honored to have Kelsey on board and can’t wait for you to meet her. Welcome, Kelsey!
You can contact Kelsey directly at firstname.lastname@example.org.